- 1.1 Explain the concept of management, including its primary functions.
- 1.2 Describe the types of managers and the roles they play.
- 1.3 Describe the field of scientific management and the work of major contributors to this field.
- 1.4 Describe the field of bureaucratic management and the work of major contributors to this field.
- 1.5 Describe the field of humanistic management and the work of major contributors to this field.
- 1.6 Describe current developments in management practices.
Principles of Management
In this course, you will explore the management function in business. You will begin with an overview of management, including a brief history of management theories. You will learn about the importance of organizational planning and the organization’s mission, as well as understanding the business environment. You will also learn about the significance of effective decision making, teamwork, leadership, and communication. In addition, you will take a closer look at organizational structures and human resource management. You will examine the role of culture and diversity, motivation, and ethics in business organizations. You will also learn the importance of control in the management function.
Learning Objectives/
- 2.1 Distinguish between mission, vision, and values.
- 2.2 Explain the pros and cons of planning.
- 2.3 Explain the stages of the planning cycle.
- 2.4 Describe types of plans and common planning tools.
- 3.1 Explain the role of strategy in management.
- 3.2 Describe common frameworks used to evaluate the business environment.
- 3.3 Describe common frameworks used for situational analysis.
- 3.4 Describe the stages of strategy and types of business strategies.
- 3.5 Explain the key aspects of the environment that can affect strategy
- 4.1 Describe the barriers to individual decision-making and common styles of decision-making.
- 4.2 Explain the concept of “rational decision-making” and contrast it with prospect theory, bounded rationality, heuristics, and robust decisions.
- 4.3 Explain evidence-based decision-making and its tools.
- 4.4 Describe the components and use of a decision tree.
- 4.5 Explain common techniques used to manage group decision-making.
- 5.1 Explain the purpose of organization
- 5.2 Describe common organizational structures and their advantages and disadvantages.
- 5.3 Identify important factors for consideration in organizational design.
- 5.4 Describe current trends in organization and job design.
- 6.1 Explain the purpose of human resource management for both the organization and individuals.
- 6.2 Summarize the key laws affecting human resource practices.
- 6.3 Describe effective strategies for recruiting and selecting qualified job applicants.
- 6.4 Describe common employee compensation, incentive, and benefits strategies.
- 6.5 Describe employee orientation, training, and development approaches.
- 6.6 Describe performance evaluations and options for employee separation/termination.
- 6.7 Describe current trends and challenges in HR management.
- 7.1 Describe common group behaviors that can help or hurt organization goals.
- 7.2 Describe the types of teams found in business organizations.
- 7.3 Describe common techniques used to build effective teams and team development stages.
- 7.4 Describe common types and causes of conflict that arise within teams.
- 8.1 Describe organizational culture, and explain how culture can be a competitive advantage.
- 8.2 Identify the main influences on organizational culture, and explain how culture is managed.
- 8.3 Identify the advantages and challenges of employee diversity within organizations.
- 8.4 Explain the dimensions of cultural difference and their effect on global business.
- 9.1 Differentiate between leadership and management.
- 9.2 Identify the traits, dimensions, styles, and examples of effective leaders.
- 9.3 Summarize the situational theories of leadership.
- 9.4 Summarize transformational and transactional theories of leadership.
- 10.1 Explain the importance of employee motivation in an organization.
- 10.2 Explain needs-based theories of motivation.
- 10.3 Explain process-based theories of motivation.
- 10.4 Describe the job characteristics that affect motivation.
- 10.5 Explain goal-setting theory and reinforcement theory.
- 10.6 Explain the manager’s role in promoting employee motivation.
- 11.1 Recognize the role of personal values and personality at work.
- 11.2 Explain common biases that can affect a manager’s perception of employees.
- 11.3 Explain the major attitudes that affect job performance.
- 11.4 Explain common factors that influence job fitness and performance.
- 12.1 Explain the need for ethics in the workplace.
- 12.2 Explain the U.S. Sentencing Commission Guidelines for Organizations and how the compliance steps encourage ethical behavior.
- 12.3 Describe the influences on an employee’s ethical choices.
- 12.4 Describe practical steps that managers should take to model ethical behavior and encourage ethical choices.
- 12.5 Explain corporate social responsibility (CSR) and its relationship to economic performance.
- 13.1 Describe the role of communication in the management function.
- 13.2 Explain barriers to effective communication.
- 13.3 Differentiate between typical channels of business communication.
- 13.4 Explain the importance of tailoring the message to the audience.
- 13.5 Differentiate between typical communication flows within an organization.
- 14.1 Explain what control means in a business setting and why it is needed.
- 14.2 Explain the basic control process and monitoring points.
- 14.3 Describe the different levels and types of control.
- 14.4 Explain the need for a balanced scorecard.
- 14.5 Explain the use of financial and nonfinancial controls in business.
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